Dear Stakeholders and Valued Community Members,

It is with great pride and enthusiasm that I present to you our annual report and reflect on the remarkable journey of MAWASCO over the past year. As we continue to serve our community with dedication and excellence, I am pleased to share the significant milestones we have achieved and our vision for the future.

This year has been marked by unprecedented growth and innovation in our service delivery. We have successfully expanded our water supply network to reach more households, ensuring that clean, safe, and reliable water is accessible to every member of our community. Our commitment to excellence has driven us to invest in state-of-the-art infrastructure and cutting-edge technology that not only improves our operational efficiency but also enhances the quality of service we provide to our customers.

One of our most significant achievements this year has been the completion of our new water treatment facility, which has increased our production capacity by 40%. This facility incorporates the latest water purification technologies, ensuring that the water we supply meets and exceeds international quality standards. We have also implemented smart metering systems across 75% of our service area, providing our customers with real-time consumption data and helping them manage their water usage more effectively.

Our commitment to environmental sustainability remains unwavering. We have launched several green initiatives, including rainwater harvesting programs, water conservation awareness campaigns, and the implementation of renewable energy solutions in our operations. These efforts not only reduce our environmental footprint but also contribute to the long-term sustainability of our water resources.

I would like to extend my sincere gratitude to our dedicated team of professionals whose tireless efforts have made these achievements possible. Their expertise, commitment, and passion for serving our community are the driving forces behind our success. I also want to thank our board of directors for their strategic guidance and unwavering support throughout this transformative year.

To our valued customers and community partners, thank you for your continued trust and collaboration. Your feedback and support have been instrumental in shaping our services and driving continuous improvement in everything we do.

As we look ahead to the coming year, we remain committed to our mission of providing exceptional water services while contributing to the sustainable development of our community. We will continue to invest in infrastructure development, technology advancement, and capacity building to ensure that we meet the evolving needs of our growing customer base.

Together, we will build a stronger, more sustainable future for our community.

With warm regards,